Midrand, Gauteng
Job details
Pay
- R5 000/R8 700 a month
Job type
- Full-time
Location
Midrand, Gauteng
Full job description
A fast-growing group of companies operating in the Fleet Management and Hotel and Leisure industries is seeking to employ an IT Intern to provide first-line support and basic desktop user including hardware and software.
The job will entail:
- Installing, maintaining, upgrading, and continuously improving Afrirent’s operating environment.
- Monitoring and maintaining the ongoing reliability, performance, and support of the server infrastructure in order to maintain uptime.
- Administering all IT systems (Ticket system, call centre system, reports server, time & attendance / biometric system, and asset register)
- Assisting users to ensure continuous and uninterrupted user uptime.
- Managing user accounts, setting up / deactivating users, creating access roles and, compiling related reports for record-keeping.
- Following up with employees to ensure that problems have been resolved and are not recurring.
- Conducting end-user training on the relevant systems.
- Monitoring end-user satisfaction feedback.
Requirements:
- National Diploma (NQF level 6) in Information Technology / Computer Science.
- A+ / N+ Certification.
- 1-year experience in an IT user-support role providing remote, telephonic, and onsite support.
- Experience in Microsoft desktop operating systems.
- Basic problem-solving skills in internet-based technologies.
- Strong hardware experience (Desktops, laptops, printers)
Job Type: Full-time
Pay: R5 000,00 per month
Ability to commute/relocate:
- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Experience:
- IT: 1 year (Required)
As an IT intern, you will gain hands-on experience and exposure to various aspects of the information technology field. Your primary responsibilities may include providing technical support, troubleshooting issues, assisting with software and hardware installations, and maintaining computer systems.
To be eligible for an IT intern position, most companies require the following qualifications:
- Education: You should be pursuing or have a degree in information technology, computer science, or a related field. Some companies may also consider candidates who are currently enrolled in a vocational or technical program.
- Technical skills: Proficiency in basic computer skills and familiarity with commonly used software applications are essential. Additionally, knowledge of programming languages, databases, networking concepts, and operating systems can be advantageous.
- Problem-solving abilities: You should possess strong analytical and problem-solving skills to identify and resolve technical issues efficiently. Employers typically look for candidates who can troubleshoot common IT problems and find effective solutions.
- Communication skills: Clear and effective communication is vital in an IT intern role. You may be required to interact with end-users, colleagues, and supervisors, so good verbal and written communication skills are important.
- Teamwork: IT interns often collaborate with other team members on projects, so the ability to work well in a team is essential. Employers value candidates who can contribute positively to the team dynamics and demonstrate a willingness to learn from others.
- Time management and organizational skills: As an IT intern, you may have multiple tasks and responsibilities to handle simultaneously. Being able to manage your time effectively and prioritize tasks will help you succeed in this role.
- Professionalism: Employers expect IT interns to demonstrate a professional attitude and behavior. This includes being punctual, reliable, and maintaining confidentiality when handling sensitive information.
Keep in mind that requirements can vary depending on the organization, so it is essential to review the specific job description and qualifications listed in the internship posting. Additionally, many companies offer training and mentorship programs to provide interns with the knowledge and skills needed to succeed in the IT field.
